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Provider FAQ

Answers to the questions providers ask most.

What does it cost to join?

Nothing. There is no subscription, no listing fee and no charge for sending offers. A service fee is deducted from completed tasks only.

How do I get my first job?

Complete your profile, add a photo and a real description of what you do, then send offers on tasks that match your skills. Personalised offers that answer the customer’s question win far more often than one-line quotes.

When do I get paid?

The customer funds the task when they accept your offer. The money is released to you after the work is marked complete, usually within one to two business days.

Can I change my price after I have quoted?

Only by agreement. If the job is bigger than described, discuss it in the task thread and the customer can approve a revised amount.

What if a customer cancels?

If they cancel before you start, the funds are returned to them. If you have already travelled or bought materials, raise it with support and we will look at the thread.

Do I need insurance?

For most trade and in-home work, yes. Add your policy to your profile — customers filter for it.

Do I need to register a business?

That depends on your country and how much you earn. You are responsible for your own registrations and tax. We provide statements you can hand to an accountant.